Broadcast Message Failed in the amity console

Hello Team ,

I am unable to send broadcast message from amity console and also @ user defined is not working in console . Could you please guide my team to resolve the issue.

Hello, may I know your app region please?

app region is US. Even-though I am unable to upload image and files

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Hello @Sangeetha Sorry for late response, our team is investigating this issue, I will keep you posted on the progress :pray: